PRIVACY NOTICE Last updated October 28, 2025 This privacy notice for Alameda Healthcare ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: • Download and use our mobile application (Alameda App), or any other application of ours that links to this privacy notice • Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@Alameda-hc.com. SUMMARY OF KEY POINTS This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Alameda and the Services, the choices you make, and the products and features you use. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We receive information from our databases, marketing partners, social media platforms, and other outside sources. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so, all your data and the connection used to transfer it is end-to-end encrypted and protected for the purpose of privacy and confidentiality. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what Alameda Healthcare does with any information we collect? Click here to review the notice in full. TABLE OF CONTENTS 1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 4. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 5. HOW LONG DO WE KEEP YOUR INFORMATION? 6. HOW DO WE KEEP YOUR INFORMATION SAFE? 7. DO WE COLLECT INFORMATION FROM MINORS? 8. WHAT ARE YOUR PRIVACY RIGHTS? 9. CONTROLS FOR DO-NOT-TRACK FEATURES 10. DO WE MAKE UPDATES TO THIS NOTICE? 11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE COLLECT? In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: ◦ Names ◦ phone numbers ◦ email addresses ◦ Birth Dates ◦ passwords Sensitive Information. We do not process sensitive information. Payment Data. We may collect the necessary data to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Fawry. You may find their privacy notice link(s) here: Fawry payments Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. Application Data. If you use our application(s), we also may collect: ◦ Push Notifications. 2. HOW DO WE PROCESS YOUR INFORMATION? We process your information to provide, improve, and administer our Services. 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? We may share information in: ◦ Business Transfers ◦ Business Partners 4. SOCIAL LOGINS We may receive profile information like name, email, and profile picture. 5. HOW LONG DO WE KEEP YOUR INFORMATION? We keep your data only as long as necessary. 6. HOW DO WE KEEP YOUR INFORMATION SAFE? We use security measures but cannot guarantee 100% safety. 7. DO WE COLLECT INFORMATION FROM MINORS? We do not collect data from users under 18. 8. WHAT ARE YOUR PRIVACY RIGHTS? You can review, update, or delete your data. 9. DO-NOT-TRACK We do not respond to DNT signals. 10. UPDATES We may update this notice. 11. CONTACT info@alameda-hc.com 12. DATA REQUESTS You can request to access, update, or delete your data.